In Burnley, England, plumber James Anderson became well-known online for his extraordinary kindness. He charged $0 for fixing the boiler of a 91-year-old terminally ill woman with leukemia. This act was shared on Facebook by the woman’s daughter, Christine Rowlands, along with Anderson’s message: “No charge for this lady under any circumstances. We will be available 24 hours to help her and keep her as comfortable as possible.”

Anderson turned his plumbing business into DEPHER, a community project aiding 2,389 vulnerable individuals since March 2017. Inspired by an elderly man’s exploitation, DEPHER helps the elderly and disabled, often hesitant to ask for help due to cost concerns. Relying on donations and crowdfunding, DEPHER provides free or heavily discounted services, although it faces financial challenges, incurring debts around $10,560 (approx. £8,000), which Anderson is managing.

Rowlands described Anderson as an “angel dressed as a plumber.” For Anderson, the joy and satisfaction from helping others are rewarding. He plans to extend his services nationwide, driven by a commitment to make a positive impact