Doorbell alerts woman that her 92-yr-old grandma with dementia has wandered off with a stranger

Having a loved one with dementia is a painful and emotionally draining experience that affects the entire family.

People diagnosed with this condition often forget important people in their lives, cherished memories, and routine tasks.

The situation is heartbreaking, and at times, it even puts their safety at risk.


Meet Gigi, a 92-year-old woman living with advanced dementia.

Her cognitive abilities have declined significantly due to her condition.

Once sharp and vibrant, her thinking skills are no longer what they used to be, and even her precious memories are fading.

One day, in a moment that no family member could have anticipated, Gigi managed to leave her house unnoticed.

She wandered around her neighborhood in Franklin Park, New Jersey.

Tragically, she became lost—a situation that is especially dangerous for someone with dementia.

Being alone in public poses significant risks for Gigi.


She could have been hit by a vehicle, encountered dangerous individuals, or suffered other types of harm.

The mere thought of what could have happened is terrifying.

Fortunately, Gigi’s story took a positive turn when she needed it most.

Wilmar, an Amazon driver working in the area, noticed her and quickly realized that she needed help.

He saw her as more than just a stranger; he saw someone’s grandmother in need.

Wilmar didn’t hesitate for a second. He called Gigi’s granddaughter, Karen, who was away picking her mom up from the doctor.

Upon hearing the situation, Karen, filled with worry but also relief that someone had found her grandmother, promptly provided her address to Wilmar.

Going above and beyond his duties, Wilmar ensured that Gigi safely returned home.


Through her doorbell camera, Karen could see Wilmar assisting her grandmother out of the vehicle, holding her hand gently and reassuringly as they walked to the front door.

It was a sight that brought tears to Karen’s eyes.

In an interview with Ring, Wilmar humbly shared:

“I was delivering and I saw this older lady was walking by. She waved at me, which isn’t an odd occurrence, people wave at you all the time as an Amazon driver. But she was waving at me like something happened. I noticed how she had this wristband on. And it had her name and her information, as well as who to contact.”

Karen, overwhelmed with gratitude, expressed her deep appreciation, saying: “I felt that Wilmar went above and beyond. We have that type of a great close-knit community here, that if there’s something that a driver’s going to spot, that’s out of line, he’s going to say, ‘I’m going to make sure that my customers are taken care of, because this doesn’t look right.”

The story touched not only Gigi’s family but also the wider community.

Online, people praised Wilmar’s actions.

One YouTube user commented: “That driver should be commended. He was in the right place at the right time, but he easily could have kept on driving. This proves there are angels on earth.”

Another added: “This man was a true hero. To this lady he was a Miracle sent to her and her family!! God bless this man.”

It was a reminder that in a world where bad news often dominates, there are still everyday heroes among us.

For Karen, this incident was a stark reminder of the challenges of living with not just one, but two family members with dementia—her grandmother Gigi and her father.

Because of this, Karen has invested in gadgets and systems that can help her in monitoring her home and loved ones, ensuring their safety as best as she can.

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